Privacy Policy

Last updated: December 15, 2024

Your Privacy Matters: This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

  • Username and display name
  • Email address
  • Password (encrypted and hashed)
  • Subscription and payment information

1.2 Usage Information

We automatically collect:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent
  • Betting patterns and preferences
  • Device information

1.3 Payment Information

Payment processing is handled by Stripe. We store:

  • Transaction history and amounts
  • Subscription status and dates
  • Stripe customer ID (no credit card details)

2. How We Use Your Information

We use your information to:

  • Provide the Service: Deliver predictions, manage your account, and process payments
  • Improve Our Service: Analyze usage patterns and optimize our algorithms
  • Communicate: Send service updates, notifications, and marketing (with consent)
  • Security: Prevent fraud, abuse, and unauthorized access
  • Legal Compliance: Meet legal obligations and resolve disputes

3. Information Sharing

3.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Service Providers

We may share information with trusted service providers:

  • Stripe: Payment processing (see Stripe's privacy policy)
  • Email Services: For sending notifications and updates
  • Analytics: To understand service usage and performance
  • Security: To protect against fraud and abuse

3.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal process or government requests
  • Protect our rights, property, or safety
  • Investigate fraud or security issues
  • Enforce our Terms of Service

4. Data Security

We implement comprehensive security measures:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Limited access on a need-to-know basis
  • Monitoring: Continuous security monitoring and logging
  • Regular Updates: Security patches and system updates
  • Incident Response: Procedures for handling security breaches
Important: While we implement strong security measures, no system is 100% secure. Please use strong passwords and keep your account credentials safe.

5. Your Rights and Choices

5.1 Account Management

You can:

  • Update your profile information anytime
  • Change your email preferences
  • Delete your account and data
  • Export your personal data

5.2 Privacy Rights

Depending on your location, you may have rights including:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your data

5.3 Marketing Communications

You can opt out of marketing emails at any time by:

  • Clicking "unsubscribe" in any marketing email
  • Updating your preferences in your account settings
  • Contacting us directly

6. Data Retention

We retain your information for as long as necessary to:

  • Provide the service and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our service and prevent abuse

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your login and preferences
  • Analyze site usage and performance
  • Provide personalized content
  • Improve security

You can control cookies through your browser settings. See our Cookie Policy for more details.

8. Children's Privacy

Age Restriction: Our service is not intended for users under 18 years old. We do not knowingly collect personal information from children under 18.

If we become aware that a child under 18 has provided us with personal information, we will delete such information immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on our website
  • Sending an email notification
  • Displaying a notice in the app

Your continued use of the service after changes become effective constitutes acceptance of the new policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

  • Email: privacy@cfbpredictions.com
  • Address: [Your Business Address]
  • Data Protection Officer: dpo@cfbpredictions.com

This Privacy Policy is effective as of the date stated above and applies to all information we have collected about you.